Bird Feeding Questions

All questions about bird feeding.

Squirrels are accessing my PestOff Bird Feeder?

To keep those pesky squirrels away from your bird feeder, make sure it's hung at least 18"/45cm away from any vertical surface, just as the packaging suggests. If you've already done that and squirrels are still causing trouble, let's double-check the distance together. Once confirmed, please send a picture of your feeder setup to, and our friendly team will be more than happy to give you personalised advice. If your feeder isn't at the recommended distance, no worries! Just reposition it and check out this helpful video for guidance. Happy bird feeding!

How do I attract more songbirds to my feeder?

If you want to attract more songbirds to your feeder, feeding sunflower hearts is one of the most effective ways to do so. Songbirds absolutely love sunflower hearts and they are a highly nutritious source of food for them. When birds find a reliable source of food, they will return to it frequently, so filling your feeder with sunflower hearts is a great way to encourage them to come back regularly.

In addition to feeding sunflower hearts, it's important to site your feeder correctly to make sure birds feel safe before they feed. Hang your feeder in a quiet, protected area away from heavy foot or vehicle traffic. Also, make sure to hang your feeder correctly by positioning it at least 18 inches away from any vertical surface. This can be achieved using a long bracket.

Lastly, keeping your feeder clean and germ-free is important to attract and maintain songbirds at your feeder. Regularly clean your feeder with hot water and avoid using soap or detergents that can be abrasive. By following these tips, you will be able to attract more songbirds to your feeder and enjoy watching them feed in your garden or outdoor space.

For more information please see this video.

Starlings are accessing my PestOff feeder?

Starlings are a protected species and while the PestOff feeder can slow them down, it's not completely starling-proof. However, we do have a cage accessory that can stop them from accessing the food.

We also recommend feeding a mix of seed that doesn't include dried mealworms if you don't want to feed starlings. Sunflower hearts are a great choice if you have the mixed seed version of the feeder. We hope this helps!

Why is my feeder rusting?

If you live near a coastal region, this can cause premature rusting due to the sea air. We apologise for any inconvenience this may have caused. Many of our customers have found that using a metal spray paint can help solve this issue. However, if you do not live near the coast and the feeder has rusted, it may be a factory fault with the product. In this case, please email us at and we will arrange for a replacement, provided that it was a recent purchase.

How do I clean my PestOff Feeder

We recommend removing the lower assembly from the tube and soaking it in hot water for 10 minutes before giving it a good scrub. To help you with the process, we have a video that demonstrates this. You can check it out here.

Here are the steps to slide the metal collar up the tube to access the tube release tabs:

1) Locate the pips around the edge of the metal lower collar.

2) Locally release each pip so it clicks over the plastic retaining flange.

3) Slide the metal collar up the tube to expose the green tube release lugs.

4) Press each tube release lug in and lift the tube away from the lower assembly.

You can also see this video for more help on removing the lower metal collar.

We hope this helps you keep your feeder clean and in great condition for the birds to enjoy.

Bird Feeding How To Videos

See all our product how to videos.

How To Get The Most Out Of Your PestOff Bird Feeder
How To Get The Most Out Of Your Arch Window Bird Feeder
How to Clean Your Roamwild PestOff Bird Feeder
How To Attach The Roamwild Arch Window Feeder To Your Window
How To Assemble The PestOff Starling Proof Cage Accessory
How To Assemble The Roamwild Bird Seed Catcher
How To Remove The Metal Lower Collar On The PestOff Bird Feeder
How To Assemble Your PestOff Bird Feeding Station & Baffle

Bird Feeding Station Assembly - Watch This Video

Bird Feeding Station Baffle Assembly - Watch This Video

How To Remove The Lower Assembly On Your Mega PestOff Bird Feeder

Cleaning How To Videos

All questions about cleaning.

How To Assemble The Roamwild Multi Cleaner Broom